Discover how to ‘excel with customer service’ in this 1 hour CPD video with Adam Morgan.
This video aims to share tips and ideas on how a dental practice can excel with customer service.
By watching this video viewers will:
Understand your customer service levels are determined byeach individual member of the dental team
Learn how to enhance the patient welcome experience
Appreciate how you could recognise the different personality types and the different experiences and information they may require
GDC Learning outcomes: A, B, D CPD: 1 hour. To gain your 1 hour CPD please watch the video and complete the form.
Readers can answer the questions and claim their free hour of enhanced CPD by completing the form at the end of this article or by emailing their answers to firstname.lastname@example.org. Discover more CPD videos here.
Strictly Necessary Cookies
Strictly Necessary Cookie should be enabled at all times so that we can save your preferences for cookie settings.
If you disable this cookie, we will not be able to save your preferences. This means that every time you visit this website you will need to enable or disable cookies again.